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Dr Miguel Sahagun (High Point University) USA

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Biography

Dr. Miguel A. Sahagun is the Charles T. Ingram Associate Professor of Marketing at High Point University, where he is passionate about making marketing meaningful through data-driven insights, consumer behavior, and cross-cultural learning experiences. He holds a Ph.D. in Marketing from the University of Texas–Pan American, an MBA from UT Brownsville, and a B.E. in Industrial Engineering from ITESO in Mexico. With over 31 years of combined corporate and academic experience, Dr. Sahagun brings a rich interdisciplinary perspective shaped by his work in the automotive and furniture industries. His research focuses on customer satisfaction, loyalty, product adoption, student ethics, neuromarketing, and growth mindset. A frequent presenter at global marketing conferences, he is actively involved in national and international marketing organizations. His involvement in international initiatives and leadership of study abroad programs reflect his strong commitment to global education and the advancement of marketing scholarship.

Ph.D. in Business Administration with Concentration in Marketing

Minor in Statistics

The University of Texas-Pan American, Edinburg, TX, USA

Degree awarded: June 2015

MBA Master in Business Administration

The University of Texas at Brownsville, Brownsville, TX, USA

Degree awarded: August 1997

BS, Industrial Engineering

Instituto Tecnológico y de Estudios Superiores de Occidente, Guadalajara, Jalisco, MX

Degree awarded: June 1994

Location

High Point, North Carolina 27262, United States

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Country and Global
  • North America
  • USA
Languges
  • English
  • Spanish
Member of other Expert Networks
Sustainable Development Goals
  • SDG12
  • SDG4
Video
Subjects
  • Marketing
  • Consumer Behavior
  • Business & Management
  • International Business
  • Marketing Management
  • Marketing Research
Engagement Portfolio
  • Community
  • Diaspora
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Social Networks
  • LinkedIn
Subjects
  • Marketing
  • Consumer Behavior
  • Business & Management
  • International Business
  • Marketing Management
  • Marketing Research
Qualifications
  • BEng
  • MBA
  • PhD
Universities

University of Texas-Pan American (USA)
University of Texas at Brownsville (USA)
Instituto Tecnológico y de Estudios Superiores de Occidente (Mexico)

Research Interest/Publications

Editor of a Journal’s Special Issue (Refereed)

Vasquez-Párraga, A. Z., Sahagún, M. A., & Musso, F. (2024). Towards an Emerging Science of Customer Loyalty to Retail Stores: Explanation, Drivers, and Frameworks. Frontiers in Psychology, 15, 1365333.

Journal Articles (Refereed)

  1. Sahagun, M., Carter, L. L., & Vasquez-Paraga, A. (2024). Consumer Product Perceptions Within Emerging Markets: The Product Adoption Process and Consumer Ethnocentrism. Journal of Marketing Development and Competitiveness, 18(3), 82-90.
  2. Chakraborty, S., Gonzalez, J. A., Sahagun, M., & Scheuer, C. L. (2024). Quality leadership, technology integration and patient care quality across countries: moderating roles of national culture and infrastructure development. International Journal of Quality and Service Sciences, 16(3), 389-412.
  3. López Vázquez, F., & Sahagún Guardiola, M. A. (2021). Nueva escala de medición de mentalidad fija y aprendiente: desarrollo y validación. Project Design and Management, 3(2), 37-54. https://doi.org/10.35992/pdm.v3i2.630. ISSN: 2683-1597.
  4. Sahagun, M. A., Moser, R., Shomaker, J., & Fortier, J. (2021). Developing a Growth-Mindset Pedagogy for Higher Education and Testing its Efficacy, Social Sciences & Humanities Open, 4(1), https://doi.org/10.1016/j.ssaho.2021.100168. ISSN 2590-2911.
  5. Sahagun, M. A. & Watts, L. B. (2020). NAFTA 2.0: Changes and implications in Businesses and Logistics (US and Mexico), Journal of Business and Economics, 11(5), 505-512. ISSN 2155-7950. Doi: 10.15341/jbe(2155-7950)/05.11.2020/001.
  6. Sahagun, M. A. & Vasquez-Parraga, A. Z. (2018). The Effect of Ethnocentrism on Purchase Intentions of Products: The Role of Product Acceptance as a Mediator, International Journal of Business, Marketing & Decision Science, 11(1), 60-72. ISSN 1942-8162.
  7. Sahagun, M. A. & Vasquez-Parraga, A. Z. (2018). Normas Dominantes en las Decisiones Éticas y Actitudes de los Estudiantes Universitarios: Teoría y Prueba Empírica Obtenida en México/Dominant Norms in Ethical Decisions and Attitudes among University Students: Theory and Empirical Test in Mexico, Revista Iberoamericana para la Investigación y el Desarrollo Educativo, 9(17), 388-418. ISSN 2007-7467. Doi: 10.23913/ride.v9i17.386.
  8. Lopez-Vasquez, F., Sahagun-Guardiola, M., Ortiz-Rodriguez, F., & Gutierrez-Galindo, D. (2018). Análisis y Comprensión de Factores que Influyen en la Productividad Empresarial, Revista Impulso Tecnológico, 16(40), 97-98. ISSN 1405-0323.
  9. Sahagun, M. & Vasquez-Parraga A. Z. (2017). How Do Consumers Adopt Imported Products in an Era of Product Overcrowding? Theoretical Economics Letters, 7(7), 2019-2039. ISSN 2162-2078, 2162-2086. Doi: 10.4236/tel.2017.77137.
  10. Vasquez-Parraga, A. Z. & Sahagun, M. A. (2014). Explaining Customer Loyalty to Retail Stores in U.S. Hispanic Markets, International Journal of Economic Behavior, 4(1), 3-16. ISSN 2069-5756.
  11. Sahagun, M. A. & Vasquez-Parraga, A. Z. (2014). Can Fast-Food Consumers Be Loyal Customers? Theory, Method, Findings, Journal of Retailing and Consumer Services, 21(2), 168-174. ISSN 0969-6989.
  12. Sahagun, M. A. (2011). Price, Perceived Value, and Satisfaction in Higher Education Services: Theory and Empirical Test, Multidisciplinary Business Review MBR, 4(1), 48-61. ISSN 0718-3992.

Book Chapters (Refereed)

  1. Sahagun, M., Ortiz-Rodriguez, F., & Medina-Quintero, J.M. (2023). The Salary and Wage Inequality Effect on Productivity on the Mexico-US Border: Mexican Middle Management Supervisor Perspective. In Emerging Technologies and Digital Transformation in the Manufacturing Industry (pp. 193-212). IGI Global.
  2. Ortiz-Rodriguez, F., Tiwari, S., Amara, F. Z., & Sahagun, M. A. (2023). E-Government Success: An End-User Perspective. In Global Perspectives on the Strategic Role of Marketing Information Systems (pp. 168-186). IGI Global.
  3. Sahagun, M. A. & Vasquez-Parraga, A. Z. (2020). Consumer’s Process of Adopting Imported Products: Main and Moderating Effects. In Insights into Economics and Management (pp. 1-17). London, UK: Book Publisher International. Doi:10.9734/bpi/ieam/v4. Print ISBN13: 9789390516421, eBook 9789390516452.
  4. Vasquez-Parraga, A. Z. & Sahagun, M. A. (2020). Explaining Customer Loyalty to Retail Stores: A Moderated Explanation Chain of the Process. In Handbook of Research on Retailing Techniques for Optimal Consumer Engagement and Experiences (pp. 15-32). IGI Global.
  5. Vasquez-Parraga, A.Z., Pham, N., Sahagun, M., Guinez, N., Mellado, C., Goni-Avila, N. (2019). Incongruity between Judgment and Action in Business Student Ethics: Multinational Research: An Abstract. In Finding New Ways to Engage and Satisfy Global Customers (pp.557-558). AMSWMC 2018. Developments in Marketing Science: Proceedings of the Academy of Marketing Science. Springer, Cham. https://doi.org/10.1007/978-3-030-02568-7_151.
  6. Vasquez-Parraga, A. Z., Sahagun, M. A., & Escobedo, P. J. (2014). Customer Store Loyalty: Process, Explanation Chain, and Moderating Factors. In Handbook of Research on Retailer-Consumer Relationship Development (pp. 70-85). IGI Global.

Books and Textbooks

  1. Miguel Sahagun (Ed.). (2024). Principles of Marketing and Personal Selling (2nd ed.). Dubuque, IA: Kendall Hunt Publishing Company. ISBN13: 9798385134236.
  2. Medina-Quintero, J. M., Sahagun, M. A., Alfaro, J., & Ortiz-Rodriguez, F. (Eds.) (2023). Global Perspectives on the Strategic Role of Marketing Information Systems. IGI Global. Doi: 10.4018/978-1-6684-6591-2. ISBN13: 9781668465912.
  3. Miguel Sahagun (Ed.). (2019). Principles of Marketing and Personal Selling (1st ed., 2nd rev.). Dubuque, IA: Kendall Hunt Publishing Company. ISBN13: 9781524989118.
  4. Miguel Sahagun (Ed.). (2017). Principles of Marketing and Personal Selling (1st ed.). Dubuque, IA: Kendall Hunt Publishing Company. ISBN13: 9781524923297.
Activities and Engagements
Please click on the various links below to learn more about the various activities and tenements of the expert which include membership of various committees and teams; participation in various events (face-to-face or online); editorial and publishing experience and many others. Please contact the expert directly if you need to discuss his/her involvement in any of the activities below.
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    High Point, North Carolina 27262, United States

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